Shipping policy
Shipping Policy
All orders are processed and shipped from Los Angeles, CA
Because our pieces are assembled by hand in small batches, processing times may vary slightly depending on availability.
Processing Time
Orders are typically processed within 2-4 business days.
During launches or restocks, processing times may be slightly extended. You will receive a confirmation email once your order has shipped.
Shipping Methods
We currently ship within the United States using USPS.
Shipping rates are calculated at checkout based on your location and selected service.
Tracking
Once your order ships, you will receive an email with tracking information. Please allow up to 24 hours for tracking updates to appear.
Delivery Times
Estimated delivery times are provided by the carrier and are not guaranteed. Laylic Studio is not responsible for delays caused by the carrier, weather, or other circumstances beyond our control.
Lost or Stolen Packages
Laylic Studio is not responsible for packages marked as delivered but lost or stolen thereafter. If this occurs, we recommend contacting the carrier directly to file a claim.
Address Accuracy
Please ensure that your shipping address is entered correctly at checkout. We are unable to reroute or replace orders shipped to an incorrect address provided by the customer.
Questions
If you have questions about shipping before placing an order, please reach out via our Contact page